60 Day No Hassle Return Policy!
If you are unsatisfied with any item for any reason you can return the product within 60 days and we will refund your purchase price on that item, excluding shipping charges. Please fill out our return form and follow the instructions.
1 Year Warranty!
We offer a 1 year warranty against manufacturing defects on almost all products. If an product has a shorter warranty it is noted in the product. If you have a defective product, we apologize for the inconvenience. We want to get it fixed for you as quickly as possible! Please fill out the form below and we will get back to you within 24 hours. You can also call our customer support team at 1.800.600.0033 to speak with a customer service agent directly. We will either repair or replace your damaged product. While most products are serviced or replaced directly by us, Brewie machines are serviced by the manufacturer at a U.S. based service center.
Problem With Your Order?
While we strive to be great, sometimes mistakes happen and orders arrive damaged, missing an item, or you got the wrong item. We apologize for the inconvenience and we want to get it fixed for you as quickly as possible! Please fill out the form below and we will get back to you within 24 hours. You can also call our customer support team at 1.800.600.0033.
For any of the above reasons, please fill out this form: